Tank Terminal Training Energy institute    

August, 2018
A chemical plant, a storage terminal or a refinery is a complex living system. Interaction with all stakeholders is a challenge. Complying to an ever growing number of rules, regulations and guidelines needs a control system which is manageable. We created a new management learning program that focuses on this concept: ‘information reduces uncertainty’ by using systems science and cybernetics. This is a unique approach developed after much research to understand how complex systems behave and generate risk. Cybernetics is the science of communication, governance and control.

Management when focusing on effectivity using technical, economic or operational skills only, does not suffice anymore due to the enormous complexity of responsibilities and uncertainty which is the inability to know everything fully. Uncertainty is a fundamental property of complex systems primarily due to, a large number of elements, high interconnectivity, interdependence, nonlinear interactions and coevolution. Feedback loops during a system’s development make the space of possible future states to the system grow at an exponential rate. Within complex environments, our traditional analytical methods for modelling the future – that depends on probability and statistics – break down. In response you need to invest more in understanding these broader trends. TTT teaches companies how to respond and function within a wider range of possible states in order to maintain stability and prosperity.

HSE, knowledge, insight, awareness, skill, control, efficiency, time, to name just a few, are the necessary foundations for management and effective operations. It all comes down to be able to control and steer complexity through information feedback.

This highly interactive and practical course will assist industries in achieving a competitive advantage by having an effective and well-managed operation. This will ensure your operational processes and workforce perform up to the highest standards and expectations. Understanding these concepts. Will motivate people and build self-regulating, learning and adaptive teams.

Learning Objectives

Master operational best practices and apply a structured approach to risk management

1. Designing viable system models and manage complexity through reducing uncertainty and maximising requisite variety using (VSM)
2. Improve compliance, safety and environmental performance
3. Risk control and Contingency Planning
4. Using feedback loop maps to steer your organisation

    Tank Terminal Training
General conditions

Schulhausstrasse 11
3932 Visperterminen
Switzerland: +41 79 83 71 392
Holland: +31 6 54 931 738